Website Problems and Help
- Display Size
- Remeber Me
- Scripting blocked & website controls do not work or items do not display (Firefox, Internet Explorer & Chrome)
- Downloading the Directory file with an iPad/iPhone
If you are having any other problems, please contact the Website Admins.
Display Size
Desktop Browser:
Control +/- holding the CTRL (Control) button while depressing the '+'/'-' keys increases/decreases the display of everything displayed on the webpage (including images.) Everything on the page changes size, and the change remains in effect on that website after you leave the current page. This works with all browsers and websites. Text size can be changed permanently for all webpages in the settings of your browser.
Mobile Device
If you can't pinch and zoom on your mobile device, look in your browser settings for a Pinch and Zoom setting. It may be under Accessibility.
Remember Me
Checking the Remember Me check box will place a cookie on your computer that will allow you to automatically log in the next time you go to the website without having to enter any information. For Remember Me to work, you must not log out when you are done. Your current session will time out and you will be logged off automatically. If you log off, Remember Me will be canceled and you will have to log in the next time you access the website.
Scripting blocked & controls do not work or items do not display (Firefox, Internet Explorer & Chrome)
As with just about all websites, some features of the Snowbirds' website (both navigation and display) require scripting to be enabled on your browser. If part of the website appears not to be be functioning properly, check the scripting setting of your browser. (Note: JavaScript is not related to Java in any way except that they both have the word 'Java' in their name. While JavaScript is used by most websites, we recommend that Java never be enabled in your browsers.)
Instructions for enabling JavaScript in your browser
Downloading the Directory file with an iPad/iPhone
The process of downloading the Riverside Snowbird Directory to an iPad or iPhone is not as straightforward as it is with other devices, but it can be done. Click the following link for more information: